Shipping Policy

Fast and Reliable Shipping

At NORCHA , we are committed to providing fast and reliable shipping to ensure you receive your purchases as quickly as possible. Here are the details of our shipping policy:

#### Shipping Options

1. **Same Day Delivery**
   - Orders placed before 12:00 will be delivered the same day.
   - Same day delivery is available for casablanca marrakech and reigions .

2. **Next Day Delivery**
   - Orders placed after 12:00 will be delivered the next day.
   - This service is available for alla cities.

3. **Standard Delivery (up to 48 Hours)**
   - All other orders will be delivered within 48 hours max.
   - This option is available nationwide.

#### Delivery Details

- **Processing Time:** Orders are processed immediately upon receipt to ensure prompt delivery.
- **Shipping Charges:** Shipping charges are calculated at checkout based on the delivery option selected and the destination.

#### Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience:

1. **Availability:** COD is available for all delivery options.
2. **Payment:** You can pay for your purchase in cash at the time of delivery. Our delivery partner will provide the payment receipt upon delivery.
3. **Checking Your Purchase:** You are encouraged to check your purchase upon delivery before making the payment. In case of any issues, please contact our customer service immediately.

#### Delivery Conditions

- **Delivery Attempts:** Our delivery partner will make three delivery attempts to deliver your order. If the delivery is unsuccessful after these attempts, the order will be returned to us, and we will contact you to reschedule delivery.
- **Contact Information:** Please ensure that your contact information and delivery address are accurate to avoid any delays.

#### Customer Support

- If you have any questions or need assistance with your order, please contact our customer support team at 0663138213. We are here to help!

Thank you for shopping with irranova. We appreciate your business and strive to provide you with the best shopping experience.